Contact information

Who we are. Cuthbeat is an independent online retailer of silicone breast forms and breast-form bras. We sell direct to customers in the United States from our own warehouse and ship worldwide from China.

Email. hello@cuthbeat.com is the fastest way to reach us. Please include your order number if your message is about an order. We reply within one business day, Monday to Friday.

Support in writing. All customer support is handled by email so that every conversation is on record for both sides. We do not offer phone support.

Orders and returns. For delivery times see our Shipping policy. For returns, exchanges and faulty items see our Return and refund policy.

Business name and postal address.

Cuthbeat
Room 202, 2nd Floor, No. 65, Fumin Middle Road
Mazhang District, Zhanjiang
Guangdong 524094
China

This is our registered business address for correspondence. It is not a returns address — please contact us before shipping anything back, as parcels sent without a return authorisation cannot be processed.

Complaints. If something has gone wrong, email hello@cuthbeat.com with your order number and what happened. We will acknowledge your message within one business day and aim to resolve the issue within five business days.